Important shipping information

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Shipping

haustierkost.eu dispatch conditions

General:
Minimum order value is 19€ and minimum order quantity for frozen food is 7kg (each package!) . No delivery to islands (except UK mainland)!

Dispatch conditions frozen food:
To guarantee proper quality the minimum quantity for frozen food us 7kg (e.g. 14 packages a 500g).

Dispatch days are Monday and Tuesday by UPS  (if Monday and / or Tuesday is a public holiday in Germany, the dispatch will be the following week).

Delivery is 1-3 days after dispatch.

Frozen food will be sent in a styrofoam box to keep the cold chain at least for 72 hours. Defrosted goods can be fefreezed!

Shipping charges:
8€ per package (maximum up to 20kg -depending on the volume- per styrofoam box ). No delivery to islands (except UK mainland!