*** Delivery during coronavirus ***
Please ensure that the parcel is accepted or issue a deposit permit.
We cannot be held liable for returned packages due to a failed delivery.
haustierkost.eu dispatch conditions
Minimum order value is 19€ and minimum order quantity for frozen food is 8kg (each package!) . No delivery to islands (except UK mainland)!
Dispatch conditions frozen food:
To guarantee proper quality the minimum quantity for frozen food us 8kg (e.g. 16 packages a 500g).
Dispatch days are Monday and Tuesday by UPS (if Monday and / or Tuesday is a public holiday in Germany, the dispatch will be the following week).
Delivery is 1-3 days after dispatch.
Frozen food will be sent in a styrofoam box to keep the cold chain at least for 72 hours. Defrosted goods can be fefreezed!
8€ per package (maximum up to 24kg -depending on the volume- per styrofoam box and/or 28kg per total order incl. packaging). No delivery to islands (except UK mainland!