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notifications Important notices
Delivery during the Christmas holidays and New Year's Eve
Due to the low temperatures and snowfall, road and rail traffic may be disrupted in many places. This has an impact on logistics, such as a possible late delivery of your order in your case. You can be sure that everything will be done to avoid a late delivery or to catch up as quickly as possible. So if your package hasn't moved for days according to tracking, this doesn't mean that your package isn't already in the delivery vehicle.
If you are worried about your frozen goods, we can reassure you, because given the current temperatures, your frozen goods will remain frozen for far longer than 72 hours.
We would like to ask you to be a little patient with your parcel delivery person. He will certainly deliver your order as quickly as possible.
Of course, if you have any questions, you can contact us at any time.
If you have reason to believe that there is an issue concerning our quality, please send us your comments and complaints, stating the batch number, via our contact form or by email to [email protected]. Please bear in mind that our goods are natural products and fluctuations cannot be ruled out despite intensive quality controls.
Hinweis: Bei den zu errechnenden Angaben handelt es sich um unverbindliche Richtwerte. Bitte beachten Sie, dass die individuelle Futtermenge u.a. von Faktoren wie Alter, Rasse oder Aktivität abhängig ist.
