Privacy & data protection
privacy statement
Status November 2019
Name and address of the person responsible
The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the Member States as well as other provisions of data protection law is the Data Protection Supervisor:
VISIONISTAS GmbH
Werftstr. 26
40549 Düsseldorf, Germany
Germany (German)
021199446748
info(at)haustierkost.de
www.haustierkost.de
Contact details of the data protection officer
The data protection officer of the person responsible is:
DataCo GmbH
Dachauer Str. 65
80335 Munich, Germany
Germany (German)
privacy[at]dataguard.com
www.dataguard.de
General information on data processing
1. scope of processing of personal data
We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.
2. legal basis for the processing of personal data
If we obtain the consent of the data subject for the processing of personal data, Art. 6 Para. 1 S. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis.
Art. 6 para. 1 sentence 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. For further information: http://www.haustierkost.de/informationspflichten_bei_einer_erhebung_von_daten_bei_der_betroffenen_Person_nach_art13_dsgvo
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 sentence 1 lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 para. 1 sentence 1 lit. d DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f DSGVO serves as the legal basis for the processing.
3. data deletion and storage period
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in Union regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.
Rights of the data subject
If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:
1. right to information
You may request confirmation from the data controller as to whether personal data concerning you will be processed by him.
In the event of such processing, you may request the controller to provide you with the following information:
the purposes for which the personal data will be processed;
the categories of personal data to be processed;
the recipients or categories of recipients to whom the personal data concerning you have been disclosed will still be disclosed;
the planned duration of the storage of the personal data concerning you or, if this is not possible, criteria for determining the duration of the storage;
the existence of a right to rectify or erase personal data concerning you, a right to limit the processing carried out by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
all available information on the origin of the data, if the personal data are not collected from the data subject;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) DSGVO and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.
This right of access may be restricted to the extent that it is likely to make it impossible or seriously impair the realisation of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.
2. right to rectification
You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification immediately.
Your right to rectification may be limited to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the limitation is necessary for the achievement of the research or statistical purposes.
3. right to limitation of processing
Under the following conditions, you may request that the processing of your personal data be restricted:
if you dispute the accuracy of the personal data concerning you for a period of time which allows the data controller to verify the accuracy of the personal data;
the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, such data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.
If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
Your right to limitation of processing may be limited to the extent that it is likely to make it impossible or seriously prejudicial to the attainment of the research or statistical purposes and that the limitation is necessary for the attainment of the research or statistical purposes.
4. right to cancellation
(a) Duty to delete
You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies:
The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a DSGVO and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
The personal data concerning you have been processed unlawfully.
The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
b) Information to third parties
If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.
c) Exceptions
The right to deletion does not exist if the processing is necessary.
on the exercise of freedom of expression and information;
to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
to assert, exercise or defend legal claims.
6. right to information
If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of such recipients by the data controller.
7 Right to data transfer
You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that
the processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO and
processing is carried out using automated procedures.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
8. right of objection
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 Para. 1 S. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.
The person responsible will no longer process the personal data relating to you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.
You have the possibility to exercise your right of objection through automated procedures using technical specifications in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC.
You also have the right to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO for reasons arising from your particular situation.
Your right of objection may be limited to the extent that it is likely to make it impossible or seriously impair the realisation of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.
9. right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.
10. automated decision in individual cases including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision
is necessary for the conclusion or performance of a contract between you and the person responsible,
is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
with your explicit consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases mentioned in 1. and 3. above, the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to contest the decision.
11. right to appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.
The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.
Provision of the website and creation of the log files
1. description and scope of data processing
Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
Information about the browser type and the version used
The user's operating system
The IP address of the user
Date and time of access
Websites from which the user's system accesses our website
This data is stored in the log files of our system. These data are not stored together with other personal data of the user.
2. purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes also include our legitimate interest in data processing pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO.
3. legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f DSGVO.
4. duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the purpose of providing the website, this is the case when the session in question has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. possibility of objection and removal
The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.
Use of cookies
1. description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
Language settings
log-in information
We also use cookies on our website, which enable us to analyse the surfing behaviour of our users.
In this way, the following data can be transmitted:
Use of website functions
The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data are not stored together with other personal data of the user.
When calling up our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also an indication as to how the storage of cookies in the browser settings can be prevented.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this data protection declaration.
2. purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.
We need cookies for the following applications:
Adoption of language settings
Personalization; Shopping Cart; Affiliate Marketing
The user data collected by technically necessary cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and enable us to continually optimise our services.
Use by third parties
In these purposes also our legitimate interest lies in the processing of personal data according to Art. 6 Para. 1 S. 1 lit. f DSGVO.
3. legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Para. 1 S. 1 lit. f DSGVO.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 Para. 1 S. 1 lit. a DSGVO if the user has given his consent.
4. duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.
registration
1. description and scope of data processing
On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:
Email address
name
first name
Date and time of registration
date of birth
As part of the registration process, the user's consent to the processing of this data is obtained.
2. purpose of the data processing
A registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures.
Personalization within the scope of creating a user account.
3. legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a DSGVO if the user has given his consent.
If the purpose of registration is to fulfil a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for processing the data is Art. 6 para. 1 sentence 1 lit. b DSGVO.
4. duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.
This is the case for the data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.
5. possibility of objection and removal
As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time.
Registered customers have a direct link to delete the account from their user account.
If the data are necessary for the fulfilment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible as far as contractual or legal obligations do not oppose a deletion.
web shop
We offer a webshop on our website. For this we use the following webshop software:
Magento of the provider Magento Commerce International Limited, 21 Charlemont Place, Do2 WV10, Dublin , Ireland (hereinafter referred to as Magento).
For more information about the provider's privacy policy, please visit https://magento.com/legal/terms/privacy
The website and the webshop are hosted on external servers by a service provider commissioned by us.
Our service provider is:
domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data will not be merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the technically error-free presentation and optimisation of his website - for this purpose, the server log files must be recorded.
We have concluded a contract for order processing with the relevant service provider by obliging the relevant service provider to protect user data and not to pass it on to third parties.
The server of the website is geographically located in Germany.
Payment options
We offer payment options on our website.
These are used to process the payment, e.g. if you purchase a product and/or a service.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b DSGVO, as the processing of the data is necessary for the execution of the concluded sales contract.
The duration of the storage is based on the legal storage obligations.
Payment by credit card
It is possible to complete the payment process by credit card.
If you have chosen to pay by credit card, data will be passed on to service providers for payment processing. All service providers comply with the "Payment Card Industry (PCI) Data Security Standards" and have been certified by an independent PCI Qualified Security Assessor.
The following personal data will be forwarded:
Name of credit card holder
credit card number
Credit card validity period
security code
Personal data will be passed on to the following payment processing service providers:
GiroSolution GmbH
Payment via PayPal
It is possible to handle the payment process with the online payment service PayPal. In addition to a direct payment method, PayPal also offers purchase by invoice, direct debit, credit card and installment payment.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.
If you choose PayPal as your payment method, your payment details will be automatically transmitted to PayPal.
This information was regularly as follows:
Name
Address
email address
Telephone / mobile phone number
IP - Address
The data transmitted to PayPal may be transmitted by PayPal to credit agencies. The purpose of this transfer is to verify your identity and creditworthiness.
PayPal may also share your information with third parties to the extent necessary to fulfill its contractual obligations or to process the information on behalf of PayPal.
All PayPal transactions are subject to PayPal's Privacy Policy. You can find it at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.
Payment by Sofortüberweisung
There is the possibility of payment by Sofortüberweisung. In this case, the data will be collected by Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.
The person responsible does not collect and store the data himself.
If you instruct Sofort GmbH to automatically check your Sofort bank transfer, we will do so for you,
whether your account covers the amount to be transferred (account coverage check), and any instant transfers of the last 30 days have been successfully completed from your account,
and, after positive verification, to transmit the transfer order approved by you to your bank in electronic form, and to inform us, as the payment recipient (online provider) selected by you, of the successful termination of the transfer.
Sofort GmbH requires the IBAN, PIN and TAN of your online banking account for this purpose. As part of the ordering process, you will automatically be forwarded to the secure payment form of Sofort GmbH.
Immediately afterwards, you will receive confirmation of the transaction. We will then directly receive the transfer credit.
Anyone who has an activated online banking account with PIN/TAN procedure can use Sofortüberweisung as a payment method.
Please note that a few banks do not yet support payment by Sofortüberweisung.
You can find more information on this via the following link: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/.
Further information on the data stored can be found at https://www.klarna.com/sofort/#cq-0 .
Payment in advance
If you have chosen to pay in advance, no data other than the data transmitted by your bank will be processed by us. This data will only be used to check the receipt of payment.
Further payment options
We also offer payment with the following options:
Invoice; Direct debit
credit assessment
We can use the services of rating agencies and credit agencies to determine the creditworthiness of our customers, including an analysis of their payment behaviour and credit default risk.
We use the services of the following credit rating agencies:
CRIF Bürgel GmbH, Radlkoferstr. 2, 81373 Munich, Germany via creditPass GmbH, Mehlbeerenstr. 2, 82024 Taufkirchen near Munich, Germany
The data transmitted are regular:
Name
Address
date of birth
We transmit the data for the purpose of checking the creditworthiness of our customers.
The processing of your personal data is based on Art. 6 para. 1 sentence 1 lit. b and Art. 6 para. 1 sentence 1 lit. f DSGVO due to our legitimate interest in securing our advance services.
Your personal information will be stored for as long as is necessary to fulfil the purposes described in this data protection declaration or as required by law, e.g. for tax and accounting purposes.
shipping service providers
1. description and scope of data processing
If you order products or services on our website that are delivered by a shipping service provider, you will receive your order and shipping confirmation via your email address and, depending on the shipping service provider, notification that your shipment has arrived and/or notification of package arrival and possible delivery options.
The data will be transmitted to the following service providers:
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
UPS Europe SA, Ave Ariane 5, Brussels, B-1200, Belgium
The data transmitted are regular:
Name
Address
email address
telephone number
2. purpose of the data processing
The purpose of the processing of personal data is to give our shipping service providers the opportunity to inform customers about the shipment process by email and thus increase the probability of successful delivery.
3. legal basis for data processing
The legal basis for the transmission of the email address to the respective shipping service provider and its use is Art. 6 para. 1 lit. f DSGVO, based on our legitimate interest in being able to offer the notification service to our customers and thus to make the dispatch as customer-friendly as possible.
4. storage period
The transmitted data will be deleted by the respective shipping service provider if the package could be delivered.
5. objection and removal possibility
The notification service provided by the shipping service provider may be terminated by the user concerned at any time. For this purpose you can use the opt-out link contained in the email of the shipping service provider or you can send us an informal email to [email protected] immediately after your order before the order is processed.
Newsletter
1. description and scope of data processing
You can subscribe to a free newsletter on our website. When you subscribe to the newsletter, the following data from the input mask will be transmitted to us:
email address
name
first name
Status: subscribed, subscription cancelled, not activated
Your consent will be obtained for the processing of your data during the registration process and reference will be made to this data protection declaration.
No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for the dispatch of the newsletter.
2. purpose of the data processing
The collection of the user's email address serves to deliver the newsletter.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.
3. legal basis for data processing
The legal basis for the processing of data by the user after registration for the newsletter is Art. 6 Para. 1 S. 1 lit. a DSGVO if the user has given his consent.
4. duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's email address will therefore be stored as long as the newsletter subscription is active.
The other personal data collected during the registration process are usually deleted after a period of seven days.
5. possibility of objection and removal
The subscription of the newsletter can be cancelled by the affected user at any time. For this purpose there is a corresponding link in every newsletter.
This also enables the revocation of the consent to the storage of personal data collected during the registration process.
Email contact
1. description and scope of data processing
You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.
In this context, the data will not be passed on to third parties. The data will be used exclusively for the processing of the conversation.
2. purpose of the data processing
If you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data.
3. legal basis for the data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted by e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
4. duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
By email to info(at)haustierkost.de
All personal data stored in the course of contacting us will be deleted in this case.
contact form
1. description and scope of data processing
A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored.
The following data will also be stored at the time the message is sent:
email address
name
first name
Telephone / mobile phone number
Date and time of registration
subject
Consent to data storage
Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration.
Alternatively, it is possible to contact us via the email address provided. In this case the personal data of the user transmitted with the email will be stored.
In this context, the data will not be passed on to third parties. The data will be used exclusively for the processing of the conversation.
2. purpose of the data processing
The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
3. legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted by e-mail is Art. 6 para. 1 sentence 1 lit. f DSGVO. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.
4. duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
By email to info(at)haustierkost.de
All personal data stored in the course of contacting us will be deleted in this case.
fan pages
Use of company appearances in social networks
Instagram:
Instagram, part of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland
Pinterest:
Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
Twitter:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland
YouTube:
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States
On our company site we provide information and offer Instagram, Pinterest, Twitter, YouTube - users the possibility of communication.
If they carry out an action on our Instagram, Pinterest, Twitter, YouTube - company appearance (e.g. comments, contributions, likes etc.) it can be that you make personal data (e.g. clear name or photo of your user profile) public.
However, as we generally or to a large extent have no influence on the processing of your personal data by the companies Instagram, Pinterest, Twitter, YouTube, which are jointly responsible for the VISIONISTAS GmbH corporate identity, we cannot provide any binding information on the purpose or scope of processing your data. You will find information on this in the corresponding data protection declaration from
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://policy.pinterest.com/de/privacy-policy
Twitter: https://twitter.com/de/privacy
YouTube: https://policies.google.com/privacy?gl=DE&hl=de
Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:
Marketing
The publications about the company appearance can contain the following contents:
Information about products
Information about services
sweepstakes
publicity
customer contact
Every user is free to publish personal data through activities.
The legal basis for data processing is Art. 6 Para. 1 S.1 lit. f DSGVO.
The data generated by the company appearance are not stored in our own systems.
You may object at any time to the processing of your personal data which we collect within the framework of your use of our Instagram, Pinterest, Twitter, YouTube - Company Website and make your rights of data subjects mentioned under IV. of this data protection declaration valid. Please send us an informal email to info(at)haustierkost.de.
You will find further information on the processing of your personal data by Instagram, Pinterest, Twitter, YouTube and the corresponding objection options here:
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://policy.pinterest.com/de/privacy-policy
Twitter: https://twitter.com/de/privacy
YouTube: https://policies.google.com/privacy?gl=DE&hl=de
geotargeting
We use the IP address and other information provided by the user (e.g. postal code for registration or ordering) to address the regional target group (so-called "geotargeting").
The regional target group approach serves, for example, to automatically show you regional offers or advertisements that are often more relevant for users. The legal basis for the use of the IP address and any other information provided by the user (e.g. postal code) is Art. 6 Para. 1 f) DSGVO, based on our interest in ensuring a more precise target group approach and thus providing offers and advertising with a higher relevance for users.
Part of the IP address and the additional information provided by the user (e.g. postal code) are merely read out and not stored separately.
You can prevent geotargeting by, for example, using a VPN or proxy server that prevents accurate localization. In addition, depending on the browser you are using, you can also deactivate a location localization in the corresponding browser settings (if supported by the respective browser).
We use geotargeting on our website for the following purposes:
Assignment of speech output
Plugins used
We use plugins for various purposes. The plugins we use are listed below:
Use of Facebook pixels
1. scope of processing of personal data
We use the Facebook pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as Facebook) on our website. It allows us to track the actions of users after they have seen or clicked on a Facebook ad. Personal data can be stored and evaluated, especially the user's activity (e.g. which pages were visited and which elements were clicked on), device and browser information (e.g. IP address and operating system), data about the advertisements displayed (e.g. which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (e.g. pseudonymised user IDs). This enables us to record the effectiveness of Facebook advertisements for statistical and market research purposes. The data collected in this way is anonymous for us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may link this information to your Facebook account and may also use it for its own promotional purposes in accordance with Facebook's Data Usage Policy.
For more information about Facebook's collection and storage of data, please click here:
https://de-de.facebook.com/policy.php
2. purpose of the data processing
The use of the Facebook pixel serves the analysis and optimization of advertising measures.
3. legal basis for the processing of personal data
The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. possibility of opposition and removal
You can prevent Facebook from collecting and processing your personal information by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser.
You can find more information about opposition and removal options for Facebook under:
https://de-de.facebook.com/policy.php
Facebook has also signed and certified a privacy shield agreement between the European Union and the United States. As a result, Facebook is committed to complying with the standards and regulations of European data protection law. More information can be found in the following linked entry:
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Use of Google Analytics
1. scope of processing of personal data
On our website we use Google Analytics, a web analysis service provided by Google LLC, 1600 Amphiteatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google). among other things, we investigate the origin of visitors, their length of stay on individual pages and the use of search engines, thus allowing better monitoring of the success of advertising campaigns. Google places a cookie on your computer. This allows personal data to be stored and evaluated, in particular user activity (e.g. which pages have been visited and which elements have been clicked on), device and browser information (e.g. IP address and operating system), data about the advertisements displayed (e.g. which advertisements have been displayed and whether the user clicked on them) and also data from advertising partners (e.g. pseudonymised user IDs). The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to website operators relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.
Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2. purpose of the data processing
The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.
3. legal basis for the processing of personal data
The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. possibility of opposition and removal
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de
You will find further information on objection and removal options vis-à-vis Google under:
https://policies.google.com/privacy?gl=DE&hl=de
Google has also signed and certified a privacy shield agreement between the European Union and the United States. This means that Google is committed to complying with the standards and regulations of European data protection law. More information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Use of Bing Ads
1. scope of processing of personal data
On our pages we use the conversion tracking tool Bing Ads of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter referred to as Microsoft). Bing Ads stores a cookie on your computer when you access our website via a Bing Ads ad. Personal data can thus be stored and evaluated, above all the activity of the user (e.g. which pages were visited and on which elements were clicked), device and browser information (e.g. the IP address and the operating system), data about the advertisements displayed (e.g. which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (e.g. pseudonymised user IDs). We only learn the total number of users who clicked on a Bing ad and were then redirected to the Conversion page.
Further information on the collection and storage of data by Microsoft can be found here:
https://privacy.microsoft.com/de-de/privacystatement
2. purpose of the data processing
Microsoft Bing and we can see in this way that someone clicked on an ad, was redirected to our website and reached a predetermined target page (conversion page).
3. legal basis for the processing of personal data
The legal basis for the processing of users' personal data is Art. 6 Para. 1 S.1 lit. f DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. possibility of opposition and removal
You can prevent the collection and processing of your personal data by Microsoft by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Microsoft:
https://account.microsoft.com/privacy/ad-settings/
You can find more information about opposition and removal options against Microsoft at
https://privacy.microsoft.com/de-de/privacystatement .
In addition, Microsoft has signed and certified a privacy shield agreement between the European Union and the United States. As a result, Microsoft is committed to complying with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active
Use of Google Ads Remarketing
1. scope of processing of personal data
We use Google Ads Remarketing from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its agent in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as Google). Google Remarketing will be used to re-target visitors to the online presence for advertising purposes via Google Ads ads. Google Ads Remarketing can be used to create target groups ("similar target groups") who, for example, have visited certain pages. This makes it possible to identify the user on other online presences and to display targeted advertising. Google places a cookie on the user's computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages were visited and on which elements were clicked), device and browser information (in particular the IP address and the operating system), data on the advertisements displayed (in particular which advertisements were displayed and whether the user clicked on them) and also data on advertising partners (in particular pseudonymised user IDs).
Data may be transferred to Google servers in the USA. Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and is certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Further information on the processing of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2. purpose of the data processing
The purpose of processing personal data is to specifically address a target group. The cookies stored on the user's end device recognize the user when visiting an online presence and can therefore display advertisements in line with the user's interests.
3. legal basis for the processing of personal data
The legal basis for the processing of users' personal data is in principle the user's consent pursuant to Art. 6 Para. 1 S.1 lit. a DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. possibility of revocation and removal
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de
You will find further information on objection and removal options vis-à-vis Google under:
https://policies.google.com/privacy?gl=DE&hl=de
Use of Google ReCaptcha
1. scope of processing of personal data
We use Google ReCaptcha of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. This tool is designed to verify that data entry is compliant and has not been performed by a bot by analyzing and authenticating the behavior of an online presence visitor with respect to a variety of characteristics. This allows personal data to be stored and evaluated, in particular the user's activity (in particular mouse movements and which elements were clicked on) and device and browser information (in particular time, IP address and operating system).
Data may be transferred to Google servers in the USA. Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and is certified. In doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
The data will not be associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
Further information on the processing of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2. purpose of the data processing
The use of Google ReCaptcha serves to protect our online presence from misuse.
3. legal basis for the processing of personal data
The legal basis for the processing of users' personal data is Art. 6 Para. 1 S.1 lit. f DSGVO. Our legitimate interest in this lies in the purposes of data processing mentioned under 2.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. possibility of opposition and removal
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de
You will find further information on objection and removal options vis-à-vis Google under:
https://policies.google.com/privacy?gl=DE&hl=de
Use of Google Maps
1. scope of processing of personal data
We use the online map service Google Maps of Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as Google). We use the Google Maps plugin to visually display geographic data and embed it on our website. Through the use of Google Maps on our website, information about the use of our website, your IP address and addresses entered with the route plan function are transmitted to a Google server in the USA and stored there.
Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2. purpose of the data processing
The use of the Google Maps plug-in serves to improve user friendliness and an appealing presentation of our website.
3. legal basis for the processing of personal data
The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
5. objection and removal possibility
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de
You will find further information on objection and removal options vis-à-vis Google under:
https://policies.google.com/privacy?gl=DE&hl=de
Google has also signed and certified a privacy shield agreement between the European Union and the United States. This means that Google is committed to complying with the standards and regulations of European data protection law. More information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Use of Google Web Fonts
1. scope of processing of personal data
For the visually improved presentation of various information on this website, fonts are used using Google Web Fonts from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as Google). The web fonts are transferred to the browser's cache when the page is accessed so that they can be used for display. If the browser does not support Google Web Fonts or prevents access, the text is displayed in a standard font. When the page is accessed, no cookies are stored for the website visitor. Data transmitted in connection with the page view will be sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. This allows personal data to be stored and evaluated, in particular user activity (e.g. which pages have been visited and which elements have been clicked on) and device and browser information (e.g. IP address and operating system). They are not associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2. purpose of the data processing
The use of Google Webfonts serves an appealing representation of our texts. If your browser does not support this function, a standard font is used by your computer to display the text.
3. legal basis for the processing of personal data
The legal basis for data processing is Art. 6 Para. 1 lit. f DSGVO.
4. duration of storage
Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. objection and removal possibility
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (www.noscript.net) or Ghostery (www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de
You will find further information on objection and removal options vis-à-vis Google under:
https://policies.google.com/privacy?gl=DE&hl=de
Google has also signed and certified a privacy shield agreement between the European Union and the United States. This means that Google is committed to complying with the standards and regulations of European data protection law. More information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Use of CleverReach
1. scope of processing of personal data
To send our newsletter we use the CleverReach software, which was developed by CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede, Germany (hereinafter referred to as CleverReach). CleverReach is a provider for e-mail marketing and enables us to communicate directly with potential customers via e-mail newsletters. If you register for the newsletter, the data you enter when registering for the newsletter will be transferred to CleverReach and stored there. This enables us to store and evaluate additional personal data, in particular the user's activity (e.g. which pages have been visited and which elements have been clicked on) and device and browser information (e.g. IP address and operating system). CleverReach also stores your data for this purpose. Your data will not be passed on to third parties to receive the newsletter and CleverReach does not have the right to pass on your data.
Further information on the collection and storage of data by CleverReach can be found here:
https://www.cleverreach.com/de/datenschutz/
2. purpose of the data processing
The use of theCleverReach Plug-In serves the acquisition of new customers for our newsletter, as well as the creation, dispatch and analysis of newsletter campaigns.
3. legal basis for the processing of personal data
The legal basis for the processing of users' personal data is in principle Art. 6 Para. 1 S.1 lit. a DSGVO. If contractually stipulated then Art. 6 para. 1 sentence 1 lit. b DSGVO also applies.
4. duration of storage
The data will be stored and evaluated until the processing of the data is objected to or the receipt of the newsletter by the recipient is stopped.
5. recall and removal possibility
You can revoke your consent to the storage of your data and its use by CleverReach to send you the newsletter at any time. You can exercise your revocation at any time by sending an email to [email protected] or by clicking on the link provided in each newsletter.
You can find further information on objection and removal options vis-à-vis CleverReach at:
https://www.cleverreach.com/de/datenschutz/
Use of ausgezeichnet.org
Scope of the processing of personal data
On our website we use ausgezeichnet.org, a rating tool of AUBII GmbH, Alsterufer 34, 20354 Hamburg. With the help of this tool our company can be rated on ausgezeichnet.org. Feedback from customers helps us to identify any dissatisfaction in order to eliminate it as far as possible. In order to enable these functions, ausgezeichnet.org stores cookies in your browser, which serve exclusively technical purposes and are not used for your identification.
Legal basis for the processing of personal data
The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. a DSGVO gegen.
Purpose of data processing
The purpose of the processing of personal data is to inform website visitors about reviews received.
Duration of storage
The ratings given will be stored until the consent is revoked.
Withdrawal and removal possibility
You can find more information on revocation and removal options at https://www.ausgezeichnet.org/datenschutz/