Shipping

haustierkost.eu dispatch conditions

We deliver to the following countries:
Chechia, Belgium, France, Luxembourg, Netherlands, Poland and the United Kingdom

General:
Minimum order value is 19€ and minimum order quantity for frozen food is 8kg (each package!) . No delivery to islands (except UK mainland)!

Dispatch conditions frozen food:
To guarantee proper quality the minimum quantity for frozen food us 8kg (e.g. 16 packages a 500g).

Dispatch days are Monday and Tuesday by DPD or UPS (if Monday and / or Tuesday is a public holiday in Germany, the dispatch will be the following week).

Delivery is 1- 4 days after dispatch.

Frozen food will be sent in a styrofoam box to keep the cold chain at least for 72 hours. Defrosted goods can be fefreezed!

Shipping charges:
8€ per package (maximum up to 24kg -depending on the volume- per styrofoam box and/or 28kg per total order incl. packaging). No delivery to islands (except UK mainland!)