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notifications Important notices
***Dispatch frozen goods***
In case of higher outside temperatures and/or a low order quantity, it may happen that the goods thaw/defrost during transport. This does not constitute a reason for complaint!
As the goods leave our warehouse with -20° C, our special transport boxes guarantee that the cold chain (core temperature < +7° C) is maintained for at least 72 hours. Thawed/defrosted packages can therefore be frozen again without hesitation and fed at a later date. This does not reduce the quality.
The larger the order quantity of BARF fresh meat, the lower the probability that the goods will thaw completely.
Parcel carriers are no longer allowed to deliver parcels to branches or pick-up points!
Please ensure a smooth delivery or issue a parking permit in case of your absence.
adequate animal housing starts with food. Our main focus is the quality of our products. Our raw meat products and the organic assortment is made in EU-certified companies.
Letters, emails and personal conversation with our customers have one main idea in common:
„We would like to decide ourselves, what´s inside our animal food!“
Our wide range of various meats and supplements is your instrument for a balanced pet food.